South East Training - Business Process Modelling South East Training is a network of experienced business consultants who provide a wide range of consultancy services, focused on employee development, to help our customers enhance their business performance. Business Process Improvement As the recession deepens and managers at all levels are facing hard decisions about where to apply cuts in expenditure, South East Training is keen to help its customers make the right decisions for their businesses. Expenditure cuts applied in the wrong place can damage an organisation's capability to continue meeting its customers' expectations. A failure to provide the service that your customers have come to expect leads to poorer business results and possible long term decline. The goal, therefore, is to find a way to rationalise your business while continuing to provide excellent customer service, leading to future growth. The answer lies in improved Business Process Management. Before you can set out improving your business processes, you have to know how they are operating at the moment. Business Process Modelling allows you to illustrate how operations, processes and work activities within a business are sequenced to transform inputs into outputs that meet internal or external customer needs. By showing the interaction between operations, processes and tasks, they provide not only a detailed view of how an organisation works, but also provide the foundations for improving the economy, efficiency and effectiveness of business operations. The business process diagram is fundamental to any improvement activity. Business Process Modelling Notation (BPMN) At South East Training we advocate the use of Business Process Modelling Notation (BPMN) for illustrating your processes. Business Process Modelling Notation (BPMN) is a standard for process modelling that provides a graphical notation for illustrating business processes in a Business Process Diagram based on a flowcharting technique. The objective of BPMN is to support business process management for both business users and IT specialists by providing a notation that is intuitive to business users yet able to represent complex process semantics. The Business Process Modelling Toolkit This site is aimed at providing business analysts and others involved in process management and improvement activities with sufficient understanding of the notation and the associated rules to allow them to produce Business Process Diagrams that conform to a widely recognised standard. The benefit to your organisation will be the in-house capability to create Business Process maps that can be shared and readily understood by all stakeholders, both within and external to the organisation. What We OfferSouth East Training offers both consultancy and training support to organisations wanting to invest in Business Process Modelling. We have helped numerous organisations, both in the public and privates sectors, to analyse and improve their business processes using these modelling techniques. Follow the links on the right to find out more about the South East Training's Business Process Management courses including: Business Process Mapping, Business Process Modelling Notation (BPMN), Business Process Improvement and Business Process Auditing. They are suitable for anyone involved in business process improvement, whether auditor, change agent or line manager. These courses are highly practical and tailored to the needs of your organisation. For example, participants on both the Business Process Mapping and Business Process Improvement workshops complete the courses by mapping one of your organisation's business processes, both to embed the skill and build confidence. Whether you are interested in consultancy or training, learn more about how South East Training can help, by going to our main site or to our online enquiry page to request further information. For more information about the Institute of Leadership and Management (ILM) please click on the link. BusinessBalls South East Training is part of the businessballs community. Follow the link www.businessballs.com for more free resources. If you want to join in discussions about auditing or any of the other topics listed, click on the businessballs community link.
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